WELCOME TO THE CARDWORKS' HELP PAGE
We have organized our Help Section in an easy-to-read format. These categories
contain answers to a variety of questions pertaining to our site. If you don't
find your answer in the Help Categories, e-mail us by clicking on
info@cardworksonline.com
About our Cards
Why shop at Cardworks?
How to browse our card store?
How to view cards and card details?
How do I add a custom message?
How does the Shopping Cart work?
Shipping
What are my shipping options?
How long will it take until my order arrives?
Order tracking capabilities?
What confirmation e-mails will I receive?
What is Cardworks' guarantee policy?
What amount of postage is required to mail a Cardworks postcard within the US?
Your Account
Your Cardworks account.
When do I have to log in or set up an account?
Forget your user name or password?
Automatic Log In feature?
How do I redeem Coupons, use Discount ID numbers?
How do I use my wholesale ID number to obtain proper pricing?
Billing
What type of security features does Cardworks use?
What types of credit cards are accepted?
How do I review my order?
How do I checkout?
My Cardworks
How does the address book work?
Who should use the Cardworks address book?
How does the calendar and reminders work?
How does the order history feature work?
How long do you maintain my order history and user profile?
Technical
How can I reach customer service?
Which browsers work best at Cardworks?
In checkout I received an error message?
Is using AOL a problem?
Is using WEBTV a problem?
What are cookies?
How to activate cookies?
Can I place orders without having my computer accept cookies?
Why does my order double when I hit 'Back' or 'Reload'?
If you have additional questions or concerns, please send an email to customerservice@cardworksonline.com.
